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Starbucks Removes Dairy & Adds Gluten to Frappaccino

I wasn’t going to blog about this. I was simply going to tweet, post on my FB page and move on. But, the more I think about it, the more it angers me. Starbucks removed dairy from their Frappaccino Light base mix, but then added gluten in place of it. So, it is dairy-free now, though still not considered vegan due to potential cross-contamination. I didn’t drink this specific drink before, so it is not going to affect me personally, but it will affect many others. This from a company that rolled out a gluten-free cake last year, though it was short-lived, and carries numerous gluten-free snacks. It just doesn’t make sense to me, though I am sure it makes sense to someone at Starbucks.

According to Starbucks, gluten-free customers can still order a regular frappaccino and ask for non-fat milk to make it light. However, there is potential for cross-contamination. Seems the reason for the change is to make the drinks more customizable, like other Starbuck’s drinks. There is now the option of using soy milk instead of cow’s milk. More information on the change can be found here.

I was already less than pleased with Starbucks due to them charging for wireless when most places offer it for free. As if their coffee didn’t already cost enough, please, let me pay for wireless while I am drinking my liquid gold. And, not only do you have to pay for the wireless, but if don’t have a “Starbucks card or account”, you can’t just sign up from the store. You have to do it in advance because they send a confirmation to your email, which you can’t access without wireless.

Okay, vent over. Thank you for allowing me to get that out. I will be patronizing coffee shops that care about their customers (ahem, Caribou), not chase them away.

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